1. Introduction
CalmSettle respects the privacy of every individual who interacts with our website, services, and platforms. This Privacy Policy explains in clear terms what personal information we gather, why we gather it, how we use it, and the choices you have regarding your data. We are committed to transparency and to handling your information with the highest standard of care.
By accessing or using the CalmSettle website at www.calmsettle.buzz (the Site) or any of our related services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Site and our services immediately.
This document is designed to comply with applicable data protection laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy frameworks. We regularly review and update our practices to align with evolving legal requirements.
2. About CalmSettle
CalmSettle is a brand name under which computer systems design and related professional technology services are provided. The company behind CalmSettle is ZhiJiang JiuDang Trading Co., Ltd., a legally registered entity in the People’s Republic of China. The registered office address of the company is: Unit 1, Floor 1, No. 82, Group 8, Sangshuhe Village, Anfusi Town, Zhijiang, Yichang — 443000, China (CN).
CalmSettle serves as the developer and operator of the website located at www.calmsettle.buzz and all associated digital properties. Throughout this policy, references to CalmSettle, we, us, or our refer collectively to the CalmSettle brand and its operating entity, ZhiJiang JiuDang Trading Co., Ltd. References to you or your refer to the individual user, visitor, or customer interacting with our services.
3. Scope of This Policy
This Privacy Policy applies to all personal data collected through the CalmSettle website, through electronic communications including email and contact forms, through telephone inquiries, and through any other interaction where you provide information to us directly. It also applies to data we may receive from third-party sources where permitted by law and where we have a legitimate interest in processing such information.
The policy covers both identified and identifiable natural persons. It does not apply to anonymized or aggregated data from which individual identity cannot reasonably be determined. It also does not apply to information collected by third-party websites that may be linked from our Site; such third parties maintain their own privacy policies and data practices.
This policy was drafted to be comprehensive and transparent. We encourage you to read it in full. If you have questions after reviewing it, please reach out using the contact details in Section 16.
4. Information We Collect
We collect several categories of personal information, each described below. We only collect information that is necessary for the purposes outlined in this policy and we strive to minimize data collection wherever practical.
Identity and Contact Information: This includes your full name, email address, telephone number, company or organization name, job title, and postal address. We collect this information when you fill out a contact form, request information about our services, subscribe to communications, or enter into a business relationship with us.
Technical and Usage Data: When you visit our Site, our servers automatically record certain information including your Internet Protocol (IP) address, browser type and version, operating system, device type, referring URL, pages visited, time spent on each page, date and time stamps, and general geographic location derived from your IP address. This information is collected through server logs and analytics tools.
Communication Records: When you contact us via email, telephone, or our contact form, we retain records of those communications including the content of messages, attachments you may send, and metadata about the communication such as timestamps and email headers.
Business and Professional Information: If you engage our services, we may collect information relevant to the project scope including your organizational structure, technical requirements, existing system configurations, and other business-related data necessary to deliver our computer systems design and related services.
Payment and Transaction Information: For clients who enter into paid service agreements, we collect billing details necessary to process payments. Please note that we do not store full credit card numbers or banking credentials on our own servers; payment processing is handled through secure third-party payment processors.
5. How We Collect Information
We collect personal information through several methods, all of which are described below. We never use deceptive or covert means to gather data, and we always strive to make our data collection practices visible and understandable.
Direct Collection from You: The primary method of collection is direct — when you voluntarily provide information to us. This occurs when you complete a contact form on our Site, send us an email, call our published telephone number, or provide information during a consultation or service engagement. You are under no obligation to provide personal information, though certain services may be unavailable without it.
Automated Collection: As you navigate our Site, certain data is collected automatically through cookies, web beacons, server logs, and similar technologies. This automated collection helps us understand how visitors use our Site, which pages are most relevant, and how we can improve the user experience. Detailed information about our use of cookies is provided in Section 9.
Collection from Third Parties: In limited circumstances, we may receive information about you from third parties. This may include publicly available business directories, professional networking platforms, or referral partners who have obtained your consent to share your contact information with us. When we receive data from third parties, we verify that the source obtained your information lawfully.
6. Purpose and Legal Basis for Processing
We process personal data only for specific, explicit, and legitimate purposes. We do not process data in ways that are incompatible with the purposes described below. The legal basis for each processing activity depends on the nature of the data and the context in which it was collected.
Service Delivery and Contract Performance: We process your data to provide the services you have requested, to fulfill our contractual obligations, to communicate with you about your projects, and to manage the business relationship. This processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
Legitimate Business Interests: We may process data where we have a legitimate interest that is not overridden by your data protection rights. Legitimate interests include: improving our website and services, analyzing usage patterns to enhance user experience, responding to inquiries and providing customer support, protecting the security and integrity of our systems, enforcing our Terms of Service, and conducting business development activities.
Legal Compliance: In certain circumstances, we are required to process personal data to comply with applicable laws, regulations, court orders, or governmental requests. This may include maintaining records for tax purposes, responding to lawful requests from public authorities, and meeting regulatory reporting obligations.
Consent: Where required by applicable law, we will obtain your explicit consent before processing your personal data for specific purposes. You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
7. Data Storage and Retention
We store personal data on secure servers located in multiple jurisdictions, including the United States and the People’s Republic of China. We implement industry-standard security measures to protect stored data against unauthorized access, alteration, disclosure, or destruction.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the category of data and the purpose of processing:
- Contact and inquiry data: Retained for up to 24 months after the last communication, unless a business relationship is established.
- Client project data: Retained for the duration of the service engagement plus 60 months after completion, to address any post-project questions, warranty matters, or legal obligations.
- Technical and usage data: Retained in identifiable form for up to 14 months; thereafter aggregated and anonymized for long-term analytics.
- Communication records: Retained for up to 36 months for business continuity and compliance purposes.
When the retention period expires, we securely delete or anonymize the data. If deletion is not technically feasible within a short timeframe, we isolate the data from further processing until deletion can be completed.
8. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the limited circumstances described below and always in compliance with applicable data protection laws.
Service Providers and Partners: We engage trusted third-party companies and individuals to perform functions on our behalf, such as website hosting, email delivery, analytics, payment processing, and customer relationship management. These service providers have access to personal data only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of that data.
Legal and Regulatory Disclosures: We may disclose personal data if we believe in good faith that such disclosure is necessary to comply with a legal obligation, to protect our rights or property, to prevent fraud or illegal activity, to protect the personal safety of users or the public, or to defend against legal claims.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal data held by us may be among the assets transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand where our visitors originate. A cookie is a small text file that a website stores on your device when you visit. Cookies allow the Site to recognize your browser and remember certain information.
Types of Cookies We Use:
- Essential Cookies: These are necessary for the Site to function properly. They enable core functionality such as page navigation and access to secure areas. The Site cannot operate properly without these cookies.
- Analytics Cookies: These help us understand how visitors interact with the Site by collecting and reporting information anonymously. We use this data to improve the structure and content of our pages.
- Functional Cookies: These allow the Site to remember choices you make, such as your preferred language or region, and provide enhanced, more personalized features.
You can control and manage cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling certain cookies may affect the functionality of the Site. For more detailed information about managing cookies, consult the help documentation for your specific browser.
We do not currently respond to Do Not Track (DNT) signals sent by browsers. However, we honor Global Privacy Control (GPC) signals where applicable and technically feasible.
10. Data Security Measures
We implement and maintain technical, administrative, and physical security measures designed to protect your personal data from unauthorized access, disclosure, misuse, alteration, and destruction. These measures are proportionate to the sensitivity of the data and the risk of harm that could result from a breach.
Technical Measures: We employ encryption in transit using Transport Layer Security (TLS) for all data transmitted between your browser and our servers. Data at rest is encrypted using industry-standard encryption algorithms. We maintain firewalls, intrusion detection systems, and regular vulnerability scanning. Access to production systems is restricted to authorized personnel and requires multi-factor authentication.
Administrative Measures: Our employees and contractors who handle personal data are bound by confidentiality obligations. Access to personal data is granted on a need-to-know basis and is regularly reviewed. We conduct periodic security awareness training for all personnel with access to personal information.
Incident Response: Despite our best efforts, no method of electronic storage or transmission is completely secure. In the unlikely event of a data breach, we have established procedures to promptly investigate, contain the breach, notify affected individuals where required by law, and take corrective action to prevent recurrence.
11. Your Rights Under Data Protection Laws
Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights in accordance with applicable law. The rights described below represent the most commonly available protections, though the exact scope may vary by jurisdiction.
Right of Access: You have the right to request confirmation of whether we process your personal data and, if so, to obtain a copy of that data along with information about how and why it is processed.
Right to Rectification: If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
Right to Erasure: Also known as the right to be forgotten, you may request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent and there is no other legal basis for processing.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data or when the processing is unlawful but you prefer restriction to deletion.
Right to Data Portability: Where processing is based on consent or a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to processing of your personal data based on legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided in Section 16. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We may need to verify your identity before processing your request.
12. International Data Transfers
CalmSettle operates globally, and your personal data may be transferred to, stored, and processed in countries other than the country in which you reside. Specifically, data may be transferred between the United States, the People’s Republic of China, and other jurisdictions where our service providers maintain operations.
When we transfer personal data across international borders, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law. These safeguards may include the use of Standard Contractual Clauses approved by relevant data protection authorities, adherence to recognized certification frameworks, or reliance on adequacy decisions where applicable.
By using our services, you acknowledge that your data may be transferred internationally as described in this section. If you have questions about the specific safeguards applied to a particular transfer, please contact us for further information.
13. Children’s Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. The computer systems design and related services we offer are intended for business and professional audiences.
If we become aware that a child under the age of 16 has provided us with personal data without verifiable parental consent, we will take prompt steps to delete such information from our systems. If you believe that a child under 16 has provided personal data to us, please contact us immediately using the information in Section 16 so that we can take appropriate action.
14. Third-Party Services and Links
Our website may contain links to third-party websites, plugins, and applications that are not operated or controlled by CalmSettle. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.
We encourage you to review the privacy policy of every website you visit through a link from our Site. This Privacy Policy applies solely to information collected by CalmSettle through our own website and services.
We may also integrate third-party services into our operations, such as cloud hosting providers, analytics platforms, and email delivery services. These integrations are governed by agreements that include data protection provisions. A list of the primary categories of third-party services we use is available upon request.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or operational needs. When we make changes, we will revise the Last Revised date at the top of this policy and post the updated version on our website.
For material changes that significantly affect your rights or the way we process your data, we will provide more prominent notice, which may include sending an email notification to users who have provided their email address or displaying a notice on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you should discontinue use of the Site and our services.
16. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels. We take privacy matters seriously and will respond to your inquiry as promptly as possible.
Email: feedback@calmsettle.buzz
Phone: +1 (628) 296-8345
Postal Address: Unit 1, Floor 1, No. 82, Group 8, Sangshuhe Village, Anfusi Town, Zhijiang, Yichang — 443000, China (CN)
Website: www.calmsettle.buzz
If you believe that we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the supervisory authority in your jurisdiction. We would, however, appreciate the opportunity to address your concerns directly before you approach any regulatory body.
This Privacy Policy was last updated on August 3, 2026. All previous versions are superseded by this document.
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